Privacy Policy

Effective July 24, 2024

This Privacy Policy describes how Think Patented receives and uses data to perform our services.

Data We Collect

Think Patented is committed to safeguarding the privacy of our clients and their data. Think Patented will only collect personal data that is needed for the work we have been contracted to complete. Think Patented will only collect the data by lawful and fair means.

Data We Receive

Think Patented receives data from our clients. This data may consist of various elements that include or constitute Personally Identifiable Information (PII), Protected Health Information (PHI), and other information required for the purpose to which we are contracted.

In addition, Think Patented may receive PII (e.g., name, address, email) about an individual when such information is provided to us through our Contact or Get Started forms. We may use this information to respond to the individual’s requests or inquiries. Data provided to us may include:

  • First name and last name
  • Email address
  • Telephone number
  • Company or institution name
  • Professional title
  • Free text provided in message fields

Think Patented may also receive non–personally identifiable information from visitors to our website. Non-personally identifiable information may include pages viewed, browser information, and other technical information. We may use this data to improve visitors’ experience to the website, to identify or remediate possible threats to the website’s security, and for other operational and management purposes.

How Data Is Used

Data received from clients is used exclusively for the purposes for which it was intended, and all instances of client data are limited to contractually obligated workflows. Authorized uses of data include targeting of direct marketing campaigns, postal validation (name, address, etc.), optimizing and measuring the effectiveness of advertising campaigns, and shipping of orders. Think Patented does not share information provided by clients with third parties unless expressly requested to do so by the client who provided the data. Think Patented may disclose data only if such disclosure is necessary to comply with relevant applicable federal, state, or local law.

Data Security and Confidentiality

We will keep your personal data confidential and limit access to your personal data to those who specifically need it to conduct their business activities, except as otherwise permitted by applicable law. Think Patented refers to industry standards and use reasonable administrative, technical, personnel, and physical measures to safeguard the security of all information we receive. Think Patented follows HIPAA regulations and procedures in support of our HIPAA-regulated customers. Annually, and independent third-party assessor reviews our cybersecurity and technical testing to ensure industry best practices to safeguard all aspects of customer data.

Data Sharing

We only share personal data with third parties where it is necessary to provide you with products or services or as part of the nature of our relationship with our clients and their customers, where we have previously informed or been authorized by our clients, in connection with our efforts to reduce fraud or criminal activity, or as permitted by law.

Openness & Data Access

If you ask, we will inform you about how your personal data is processed and the rights and remedies you have under these principles. You may inquire as to the nature of the personal data stored or processed by Think Patented. You will be provided access as is required by law in your state, regardless of the location of the data processing and storage. If any data is inaccurate or incomplete, you may request that the data be amended.

International Transfer

Think Patented will process and store client data in the United States. Think Patented will not transfer the data outside of the United States without the direct consent of its clients. Regardless of where your personal data is transferred, your personal data is protected by these Principles.

Cookies

We use “cookies” on websites we build. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

External Websites & Partners

Our website does have links to the websites of trusted business partners. While Think Patented sometimes collaborates with such organizations, it is important to understand that Think Patented has no control, responsibility or liability for the content hosted on such third-party websites. Your use of such sites is strictly governed by those respective sites’ posted terms and conditions and privacy policies.

Responsibility

Think Patented and their employees may only process your personal data in accordance with these Principles. We conduct training and reviews of our compliance with these Principles. Employees who violate this policy may be subject to disciplinary action, up to and including dismissal. Employees are expected to report violation of this policy, and may do so to their managers, to the human resources department, to the Privacy Office or via email to [email protected].

Accountability

This policy emphasizes our commitment to protect your personal data. They are binding on all employees of Think Patented, demonstrating our commitment to privacy.

Internal Privacy Policy

Think Patented maintains an internal privacy/confidentiality policy. All employees are aware of and subject to our Privacy Policy and Information Security Policy.

Breach Notification

In the event of a data breach, notification to clients will be delivered in a timely and conspicuous manner to ensure it is received by the affected party. Notice will be consistent with all applicable laws, regulations, and contractual obligations. Account representatives are responsible for communication with their respective clients.

California Consumer Privacy Act (CCPA)

We do not sell your personal information to third parties for the purposes of marketing or advertising third-party products to you. Data received from our clients is used exclusively for the purposes for which it was intended, and all instances of client data are contained to contractually obligated workflows. Please refer to the “Consumer Rights” section in this Privacy Policy for more information.

Consumer Rights

We give clients and their customers the option of having their personal data included or removed from lists used for marketing as required by law. You have the right to request what personal data may be collected, the categories of personal information may be collected, the sources from which the personal information may be collected, and the business purpose for collecting the personal information.

We do not collect or harvest consumer data directly; we receive data provided to us by our clients or by a third party. As such, removing or requesting information regarding your data will likely be referred to our client or the third party whom we received the data from.

Consumers will not be discriminated against for exercising their California Consumer Privacy Act (CCPA) or other rights applicable by law.

Data Requests or Questions

To request any of the information regarding your consumer data or if you have any questions about this Privacy Policy, the practices of our site, or to request the most updated version of our Privacy Policy, contact us at:

Think Patented: 2490 CrossPointe Dr, Miamisburg OH 45342
Phone: (937) 353-2299
Email: [email protected]