Dear Clients, Vendors and Friends,
As we enter 2019, our 40th year in business, wide-eyed and excited for the New Year, allow us to take a moment and reflect on 2018. We must start out by saying Thank You! Thank you to our clients for your trust. Thank you to our Vendors for supporting us and allowing us to do what we do best. Thank you to all our Friends; we appreciate your continued support for Think Patented.
We entered 2018 with tremendous expectations, only to be met with what turned out to be the worst 1st quarter in the Printing industry in over 18 years. From there the year slowly strengthened, with the last 6 months, sleeves rolled up and 24 hours a day production! During the year, we had new faces join our team and we said goodbye to several long tenured employees. Highlighting the departures were CSRs Bill Jay and Kim Hedgebeth (retired) who walked through TP’s doors one last time after 12 years and 32 years respectively. These two will be missed.
2018 produced a number of highlights for which we are proud of. Think Patented became a HIPAA compliant provider. We again passed stringent audits to maintain being the only Pantone Certified Printers in Ohio and only 1 of 13 in the world. We set records in several areas of our company in 2018; in October, we had our single largest number of pieces mailed in a month – 3.5 million (who says Direct Mail is dead). Our promotional products group set a new record in sales. Our BitStorm Connect group experienced the greatest growth of our business segments. Finally, we were humbled to win the 2018 BBB Eclipse Integrity Award. We share these highlights, because they are not possible without the trust that our clients have in us. We do not take this trust lightly. In the coming year we’ll continue to deliver the best quality and innovative solutions, to be the best business partner possible.
As mentioned in the beginning we are wide-eyed and excited to enter our 40th year of serving clients. Throughout our 40 years, we have grown our business to meet more of our clients needs. We challenge you to take advantage of all that Think Patented has to offer.
Happy New Year,
Your friends at Think Patented
Niels M. Winther Kenneth O. McNerney
Chairman & Managing Partner CEO & Managing Partner
P.S. Be on the outlook for an invitation to our 40th anniversary celebration this summer!